Blog by Anna Bruno Journalist & Digital Strategist
KPI nel turismo - Foto di Swello U+

The KPIs I Truly Analyze When Managing Social Media for Tourism

When I manage a tourism project on social media, likes and followers are never enough for me. Over time, I’ve learned to look for other signals that offer deeper insights into what’s truly working. In this article, I’ll share the KPIs I actually track and explain why—going beyond the standard textbook metrics.

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Progetti nel turismo - Foto ABAI

The 3 Essential KPIs Before Starting a Tourism Project: What I Always Analyze First

In every tourism marketing project, before considering strategies and channels, I focus on three key indicators. These aren’t abstract metrics—they’re concrete signals that can determine whether an entire initiative succeeds or fails. In this article, I’ll explain what they are and why they always make the difference.

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Come l'AI cambiera il turismo - Foto ABAI

How Artificial Intelligence Will Transform Online Bookings: AI Trip Planners and Operators

We’re used to thinking of online bookings as a linear process: search, compare, choose. But the era of artificial intelligence is changing everything. Conversational AI assistants like AI Trip Planner and Operator are radically transforming how travelers decide where to go, where to stay, and what to do. If you work in tourism, you can’t afford to be left behind.

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Strada lunga e dritta nel deserto, simbolo di cambiamento e visione nel marketing turistico

Why I Decided to Change My Approach to Digital Marketing in Tourism

Over the years, I’ve developed digital strategies for destinations, hotels, restaurants, and agencies. Some have worked, others less so. Today, I’ve re-evaluated everything. In this article, I’ll share why I decided to change my approach to digital marketing in tourism, what I wouldn’t do again, and which strategies are truly delivering results.

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Ristoratore senza clienti - Foto U+

Why Your Restaurant Is Invisible Online (And How to Turn Things Around in 2025)

Do you own a restaurant but struggle to attract customers? It’s not just about competition or the economic climate. If your business isn’t well positioned on Google, doesn’t use social media strategically, and overlooks the power of reviews, you’re missing out on revenue. In this article, I’ll break down what’s not working in your digital strategy—and how to fix it.

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The New Code of Ethics for Journalists: A Step Forward for Media Professionals

The National Council of the Order of Journalists has approved the new Code of Ethics, which will replace the Unified Text starting June 1, 2025. This update revises professional standards, incorporating innovations such as the ethical use of artificial intelligence.

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